ImprovementCharacter
A newer voice for every character
New characters speak with a newer, more natural voice model by default.
Changelog
What shipped.
Changes that matter to merchants, newest first.
September 2026
- New featureKnowledge
Products read from your site become knowledge
Your character answers from them, and says so when it does not know.
- ImprovementKnowledge
One knowledge library
Every source in one list. Open one to see the exact text your character reads.
- New feature
FAQ suggestions from real chats
Drafts stay hidden from shoppers until you publish them.
- Improvement
Text and voice arrive together
A spoken reply and its text land at the same moment.
- New feature
Choose which emails reach you
Pick which updates you get, and at which address.
